Terms and Conditions
Welcome to SheetMetalPro! These terms and conditions outline the rules and regulations for the use of SheetMetalPro’s website and the purchase of our products.
By accessing this website and/or placing an order, you accept these terms and conditions in full. Do not continue to use SheetMetalPro’s website if you do not accept all of the terms and conditions stated on this page.
1. Definitions
- “SheetMetalPro” refers to our company, its affiliates, and its website.
- “User, ” “Client, ” or “You” refers to the person accessing this website and accepting the Company’s terms and conditions.
- “Products” refers to the sheet metal products, steel fabrications, and other items offered for sale on our website.
- “Services” refers to the custom fabrication and related services offered by SheetMetalPro.
2. Use of the Website
- You must be at least 18 years of age to use our website and purchase our products.
- You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
- You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
3. Products and Services
- We offer a range of ISI and ISO-certified products, including cable trays, enclosures, earthing materials, solar structures, fire safety products, and hospital/institutional furniture.
- We also provide custom fabrication services tailored to project specifications, including custom racks and metal furniture.
- Product descriptions and specifications are provided for informational purposes only. We reserve the right to modify product specifications without prior notice.
- All products are subject to availability. We will inform you if a product you have ordered is not available and offer a suitable alternative or a refund.
4. Ordering and Payment
- To place an order, you must follow the instructions on our website.
- All orders are subject to acceptance by us. We reserve the right to refuse any order for any reason.
- Prices for our products are listed on our website and are subject to change without notice.
- Payment must be made in full at the time of placing the order, unless otherwise agreed in writing.
- We accept various payment methods as indicated on our website.
5. Shipping and Delivery
- We will arrange for the delivery of the products to the address you specify in your order.
- Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by events outside of our control.
- Risk of loss and damage to the products passes to you upon delivery.
- Shipping costs are calculated based on the weight, dimensions, and destination of the order.
6. Returns and Refunds
- We accept returns of defective or damaged products within [number] days of delivery.
- To initiate a return, you must contact us with your order details and a description of the issue.
- Returned products must be in their original condition and packaging.
- Refunds will be issued to the original payment method within [number] days of receiving the returned product.
- Custom-fabricated products are non-returnable and non-refundable, unless they are defective or do not meet the agreed-upon specifications.
7. Intellectual Property
- All content on this website, including text, graphics, logos, images, and software, is the property of SheetMetalPro or its licensors and is protected by copyright and other intellectual property laws.
- You may not reproduce, distribute, or otherwise use any content from this website without our prior written consent.
- The SheetMetalPro name and logo are trademarks of SheetMetalPro. You may not use these trademarks without our prior written consent.
8. Limitation of Liability
- To the fullest extent permitted by law, SheetMetalPro shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our products.
- Our liability is limited to the purchase price of the products or services in question.
- We are not responsible for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our website.
9. Indemnification
You agree to indemnify and hold SheetMetalPro harmless from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with your use of our website, your violation of these terms and conditions, or your violation of any rights of another party.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Your City, Country/State].
11. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website after any such changes constitutes your acceptance of the new terms and conditions.
12. Contact Information
If you have any questions about these terms and conditions, please contact us at:
[Your Company Address]
[Your Company Email]
[Your Company Phone Number]
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.