Privacy Policy

This privacy policy describes how SheetMetalPro collects, uses, and protects your personal information when you use our website or purchase our products. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

  • Personal Information: We collect personal information that you provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, billing address, and payment information.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that help us improve your experience and personalize content.

2. How We Use Your Information

  • To Process Orders: We use your personal information to process your orders, fulfill your requests, and provide customer support.
  • To Improve Our Website: We use usage data and cookies to analyze trends, administer our website, and gather demographic information about our user base. This helps us improve the functionality and user experience of our website.
  • To Communicate with You: We may use your email address to send you order updates, promotional offers, newsletters, and other marketing communications. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in the email.
  • To Personalize Your Experience: We may use your information to personalize your experience on our website, such as displaying products that are relevant to your interests.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with our business partners to offer you products or services that may be of interest to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • We use encryption to protect sensitive information transmitted online.
  • We regularly monitor our systems for potential security vulnerabilities and implement security updates as needed.
  • Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise your rights, please contact us using the contact information provided below.

6. Cookies

  • We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings.
  • By using our website, you consent to the use of cookies in accordance with this privacy policy.
  • You can manage your cookie preferences by adjusting your browser settings to block or delete cookies. However, please note that disabling cookies may affect the functionality of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the new privacy policy.

10. Contact Information

If you have any questions about this privacy policy, please contact us at:

[Your Company Address]

[Your Company Email]

[Your Company Phone Number]

Effective Date: [Date]